Group Tech & Systems Manager - Multi Business Family Office

• High ownership role building the backbone across a multi business family office
• Ideal for candidates with strong CRM/ERP implementation experience

About Our Client

A diversified family office investing in foundational technology systems to unify operations, strengthen governance, improve engagement, and support scale across multiple business lines.

Job Description

• Lead the selection, configuration, and rollout of a group wide CRM tailored to the needs of multiple business units.
• Design and implement CRM workflows, automations, integrations, and reporting to drive adoption and operational consistency.
• Support the deployment and integration of an enterprise ERP across multiple entities, ensuring smooth data, process, and system alignment.
• Manage outsourced engineering partners to deliver secure, high quality applications with clear requirements, timelines, and release standards.
• Establish essential cyber security controls, policies, and awareness practices across cloud, identity, and endpoint environments.
• Administer core SaaS platforms by managing access, configurations, documentation, and day-to-day operational stability.
• Build structured data and reporting workflows to support commercial activity, investor engagement, and decision-making across the group.

The Successful Applicant

• Extensive hands on technology delivery, working directly with CRM, ERP, and cloud business systems.
• End to end CRM and ERP implementation experience, including selecting a platform, customising it for multiple business units, and building workflows, automations, and dashboards.
• Proven ability to manage outsourced developers, including release cycles, requirements, and delivery quality for apps or platforms.
• Solid practical cyber security knowledge, able to set up O365 security, MFA, password policies, and run basic awareness sessions.
• Comfort acting as a systems administrator, managing access, troubleshooting, and keeping tools running smoothly day-to-day.
• Self starter who executes independently, takes direction quickly, and works at pace. Experience working in lean, high output environments where priorities shift and hands on delivery is essential.
• Strong communication and resilience suited to a fast-moving environment.
• Experience in family offices, investment firms (ideally RE), or multi entity structures.

What's on Offer

• A high ownership, hands on technology role where you design and build the systems that power multiple fast moving business units.
• Direct access to senior decision makers and the opportunity to deliver visible impact quickly across CRM, ERP, cyber, and core applications.

Contact: Ruwise Sheriff

Quote job ref: JN-012026-6931670