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HR & Compliance Officer

Zeal HR
Full-time
On-site
Johannesburg, Gauteng, South Africa

Introduction

Our client in the cloud computing and technology services industry is seeking an experienced HR & Compliance Officer to take ownership of the full HR function and ensure compliance across the business and family office. This pivotal role requires a proactive, detail‑oriented professional with strong communication skills and a passion for employee wellbeing, governance, and operational excellence. The successful candidate will manage payroll, employee records, recruitment, policies, and statutory compliance, while driving efficiency through SOPs and fostering a positive, productive workplace culture.

Duties & Responsibilities

  • HR Administration & Employee Records:
    • Maintain and update employee personnel files, contracts, job descriptions, and confidential records
    • Oversee onboarding and offboarding processes (contracts, induction, exit documentation)
    • Track probation periods, contract renewals, performance review cycles, and leave balances
    • Manage employee benefits like Allan Gray RA and Discovery Risk policies
    • Manage employee communication relating to policies, benefits, and internal updates
  • Recruitment & Talent Support:
    • Assist management with end-to-end recruitment coordination (adverts, screening, scheduling, reference checks)
    • Prepare offer letters and employment contracts in line with company standards
    • Maintain talent databases for future hiring needs
    • Represent the HR department in interviews (semi-professional environment)
  • Payroll & Benefits Administration:
    • Collate monthly payroll changes (new hires, terminations, overtime, deductions)
    • Coordinate with payroll provider (Sage Professional (Sage Self Service) / Sage One) to ensure accurate salary processing
    • Administer benefits including Group RA and Discovery Risk policies
    • Reconcile payroll-related data for audits and finance
  • Compliance, Governance & Policy Management:
    • Ensure company HR practices comply with labour legislation (BCEA, LRA, OHSA, POPIA)
    • SARS Submissions like EMP201, EMP501
    • Compensation commissioner returns and Letter of good standing
    • Assist with drafting, reviewing, and updating company HR policies, SOPs, and codes of conduct across the portfolio of entities
    • File, track and maintain statutory and compliance documentation
    • Coordinate mandatory training, safety files, and workplace compliance audits
    • Manage disciplinary processes (warnings, hearings, documentation) in line with company policy in co-operation with labour attorney
    • Manage, create, implement & maintain SOP’s, workflow procedures and Policies
  • Reporting & HR Analytics:
    • Compile monthly HR reports for management (headcount, absenteeism, recruitment, leave)
    • Maintain dashboards/spreadsheets using Office 365, Google Suite, and Sage where applicable
    • Provide insights into staff turnover, absenteeism trends, compliance gaps, etc.
    • Employee psychometric testing and evaluations
    • Employee career paths and continue professional development
  • Engagement, Culture & Communication:
    • Drive staff wellness, social, and engagement initiatives
    • Take responsibility for the social committee
    • Facilitate internal communication and announcements
    • Support management with performance management processes and KPIs
    • Act as a point of contact for employee relations queries
    • Run employee wellness programs & social committee
  • Health & Safety (if applicable but recommended for Property/Hospitality):
    • Coordinate OHS compliance (training, incident reporting, registers)
    • Maintain contractor compliance files where relevant to property environments
    • Assist with emergency procedures and workplace safety documentation
  • General Office & Admin Support:
    • Support EXCO/Management with ad-hoc administrative tasks
    • Assist with ad-hoc task relating to the family office
    • Liaise with vendors, service providers, and stakeholders when needed
    • Maintain document control across Office 365 and Google Suite
    • Receives and screens telephone calls, routes callers, takes messages and attend to post, e-mail and visitors
    • Perform any other assistance as required
    • Stakeholders’ relations (Internal and External)
    • Responsible for monthly statutory returns
    • Vetting of employees before loading payment, including maintaining employee bank account/payment information
  • Operations and Employee Management:
    • Implement the Group Human Resources and business processes and policies
    • Identify inefficiencies and drive continuous improvement
    • Bi-annual KPA employee ratings as required by management in collaboration with the Line Managers
    • Improving and implementing internal processes and ensuring employees work as a cohesive unit
    • Streamline operational processes across departments

 

Desired Experience & Qualification

  • Matric +HR Related qualification
  • 5-10 years’ experience in a similar role
  • Experience in the Professional services / Accounting / Hospitality industries
  • Experience with Sage/payroll packages
  • SARS Efilling and E@syfile
  • DOL Platform
  • HR administration - full function
  • Accuracy & huge attention to details
  • Ability to navigate through Internet-based systems and programs
  • Able to work independently and manage daily tasks
  • Advanced MS Office processing skills using MS Word, MS Excel, MS PowerPoint
  • Ability to format reports, work with tables, styles, spread sheets, presentations, etc.
  • Able to be a team player in order to establish strong relationships with all stakeholders
  • Ability to learn new computer databases, programs and processes
  • Organisational skills - well organised and able to prioritise
  • Excellent communications skills and good telephone etiquette and ability to represent the company
  • Good writing skills – ability to draft and edit letters
  • Ability to speak and write both English and Afrikaans fluently and to work in high pressure environment
  • Stress tolerance
  • Team player
  • Sense of urgency
  • Multi-tasking
  • Diligence
  • Initiative
  • Problem solving
  • Reliable and honest
  • Efficient
  • Client focused
  • Demonstrate strong time management skills and ability to manage multiple priorities and deadlines
  • Ability to understand, compile and implement processes (SOP’s)
  • Professional in appearance & manner with appropriate business etiquette with email and telephone communication
  • Working knowledge of emails, scheduling / calendar management
  • Proactive
  • Hands on approach
  • Have a passion for operational and financial excellence
  • Sober habits